Saturday 2 March 2013

Wee2-Topic2-Knowledge Management

Definition of Knowledge Management :
A broad range of activities related to ensuring an organisation makes the best use of its information services.

Knowledge can be classified into two categories : Tacit and Explicit
Explicit knowledge is formal and systematic and can be expressed in a specific language and processed and transmitted easily

Tacit knowledge is deeply influenced by ideas, commitment, beliefs, values and emotions. It is highly personal and difficult to formalise and transmit

We learnt about the SECI (Socialization, Externalization, Combination, Internalization) model.

The organization can go into two extremes in their KM practices they are capture and connectivity.
Capture : a) Activities that relate to the codification of knowledge. b) Organizations that invest heavily in creating and distributing explicit knowledge, c) Create information packs, knowledge bases and websites

Connectivity : a) Activities that relate to stimulating connections between people b) Transfer of explicit knowledge c) Sharing knowledge through experience, peer interactions, workshops and communities of practice

Embedding knowledge management into everyday working practices helps move the organisations into a state of continuous learning and innovation
1. Unconscious incompetence
2. Conscious incompetence
3. Conscious competence
4. Unconscious competence

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